Personal information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.
You are not required to provide personal information to Deadly Ed. However if you do not provide us with all the information we request, you will still be able to access our Website, but the services we provide to you may be affected, for example we won’t be able to take your booking for our services
The types of personal information we may collect from you depends upon the nature of your interactions with us. In general, the types of personal information we may collect includes your name, email and other contact details, school or organisation, and payment details. If you are a teacher or artist, we may also collect information about how many years’ experience you have. In some cases, we may also collect ‘sensitive information’, such as information about your mob/Aboriginal community you are from.
Deadly Ed collects personal information for the purpose of dealing with enquiries and taking bookings and payments for our services, processing teacher/artist expressions of interest, dealing with feedback, processing payments, marketing and promoting our services, general management and conduct of our business, and complying with our legal obligations. We may also collect personal information for related purposes that would be reasonably expected by you.
We may collect personal information from you in a variety of ways, including when you make a payment via our online store on the Website, communicate with us (either by email, via the Website, social media, telephone, in writing or in person), make booking enquiries, or provide feedback via the Website.
Use and disclosure
Deadly Ed will not use or disclose your personal information for any purpose other than the purpose for which it was collected (or a related purpose), unless you have consented to that other purpose, or we are permitted to do so by law. We may disclose your personal information to third parties who assist us in supplying our services or who perform operational, administrative, and other related functions on our behalf (including technology and business service providers), and to others in order to comply with our legal obligations. The people to whom we disclose your personal information are located outside of Australia.
The Deadly Ed contact form includes an opt in button, providing us with your consent to use your personal information for marketing purposes and so we can tell you about services and offers that we think may be of interest to you. We may contact you by mail, telephone, email or SMS to market our services. We will always give you the opportunity to opt out of receiving any future marketing correspondence.
Integrity of personal information
We will take reasonable steps in the circumstances to ensure that the personal information we collect is accurate, up-to-date, and complete, and that the personal information we use and disclose is accurate, up-to-date, complete and relevant (having regard to the purpose of the use or disclosure). To assist us, please ensure that the information you provide to us is accurate, up-to-date, and complete.
We store personal information on a secure database, encrypt data where necessary, only provide access to authorised employees, use an intrusion detection system, and will also take reasonable steps in the circumstances to protect the personal information we collect and hold from misuse, interference, and loss, and from unauthorised access, modification or disclosure.
If you are no longer an active Deadly Ed contact or customer (i.e. after 12 months of no activity) and we no longer need access to your personal information, we will take such steps as are reasonable in the circumstances to destroy or permanently de-identify the personal information we hold about you.
Access to and correction of personal information
You can request, and we will provide you with access to, any personal information we hold about you (subject to certain legal exceptions). If a legal exception applies and we decide not to provide you with access to any personal information we hold about you, we will advise you of the reasons for our decision.
If we are satisfied that any personal information we hold about you is inaccurate, incomplete, out of date, misleading or irrelevant (having regard to the purpose for which it is held) we will take such steps (if any) as are reasonable in the circumstances to correct that personal information. This may include notifying third parties to whom we have disclosed that personal information. If we do not agree that personal information we hold about you is inaccurate, incomplete, out of date, misleading or not relevant you may ask that we attach a statement to this effect to our record.
Please let us know if you have any concerns or complaints about the way we are handling your personal information so we can address them. We will review any complaints and respond to them within 7 days.
If we are unable to satisfactorily resolve your concern or complaint through our internal processes, you can contact the Office of the Australian Information Commissioner (OAIC). To make a query concerning your privacy rights, or to lodge a complaint with the OAIC about how we have handled your personal information, you can contact the Commissioner’s hotline on 1300 363 992. The OAIC has the power to investigate the matter and make a determination.
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Last updated: May 2021